Return & Exchange
- 【UNIQLO System Upgrade】Refund & Exchange Policy Update FAQs
- Online Return & Refund Status Enquiry
- 【Return】 Store Purchase
- How to apply for Return and Refund in the APP?
- 【Exchange】 Online Orders
- 【Return】 Online Orders
- Return & Exchange Conditions and Precautions
- What should I do if there is some problem with the product that I purchased at online flagship store?
- 【Return/Exchange】Frequently Asked Questions about Store Purchase
- 【Return/Exchange】Frequently Asked Questions about Online Purchase
Contact UNIQLO Hong Kong & Macau
Contact Us
* Click "Contact Us" to start chatting with our ChatBot.
* If our Chatbot is unable to reply to your inquiry, our Live Chat Agent will provide further assistance to you.
* Live Agent Support is available Mon- Sun 9am-6pm.
(Including Public Holidays & Weekend)
* 如希望連接中文版智能聊天室,請於進入聊天室前,先於右上角選擇語言為「中文」。
* If our Chatbot is unable to reply to your inquiry, our Live Chat Agent will provide further assistance to you.
* Live Agent Support is available Mon- Sun 9am-6pm.
(Including Public Holidays & Weekend)
* 如希望連接中文版智能聊天室,請於進入聊天室前,先於右上角選擇語言為「中文」。
Other Service Available
Store Pick-up
Purchase inline and choose Store Pick-up service. Now available on Same-day collection with everyday delivery
App Benefits
Download the app now and register as a UNIQLO member to get 40 coupon. Enjoy the convenient shopping experience.
Bulk Purchase
UNIQLO now offers bulk purchase service!!
COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.