Q. How can I check my store purchase history?
If you have scanned the membership barcode during the payment when shopping in store,
the purchasing record will be reflected in your membership account after 24 hours.
You can check your purchase history in UNIQLO APP > [My Account] >[Offline order].
※If you have not scanned the membership barcode during the payment, the purchasing record could not be reflected in your membership account, thank you for your understanding.
the purchasing record will be reflected in your membership account after 24 hours.
You can check your purchase history in UNIQLO APP > [My Account] >[Offline order].
※If you have not scanned the membership barcode during the payment, the purchasing record could not be reflected in your membership account, thank you for your understanding.
Contact UNIQLO Hong Kong & Macau
Contact Us
* Click "Contact Us" to start chatting with our ChatBot.
* If our Chatbot is unable to reply to your inquiry, our Live Chat Agent will provide further assistance to you.
* Live Agent Support is available Mon- Sun 9am-6pm.
(Including Public Holidays & Weekend)
* 如希望連接中文版智能聊天室，請於進入聊天室前，先於右上角選擇語言為「中文」。
* If our Chatbot is unable to reply to your inquiry, our Live Chat Agent will provide further assistance to you.
* Live Agent Support is available Mon- Sun 9am-6pm.
(Including Public Holidays & Weekend)
* 如希望連接中文版智能聊天室，請於進入聊天室前，先於右上角選擇語言為「中文」。
Email
Our Customer Service Center will get back to you within the next 24 hours submitted Webform.
Other Service Available
Store Pick-up
Purchase inline and choose Store Pick-up service. Now available on Same-day collection with everyday delivery
App Benefits
Download the app now and register as a UNIQLO member to get 40 coupon. Enjoy the convenient shopping experience.
Bulk Purchase
UNIQLO now offers bulk purchase service!!