Q. About Transport Layer Security (TLS)
UNIQLO Hong Kong and Macau Official Online Flagship Store (“UNIQLO Online Store”) uses TLS encryption as a security measure to protect privacy.
In response to vulnerabilities in SSL 3.0, TLS 1.0 and TLS 1.1 encryption methods, we have suspended the use of these methods on our website for the purpose of strengthening security measures.
As a result, UNIQLO Online Store will no longer be accessible from some browsers and mobile devices.
Please enable TLS 1.2 or higher, if you are using a browser that does not support it. Additionally, we recommend using the latest versions of web browsers.
*TLS is a method of communication that encrypts data (credit card information, order details, etc.) sent and received over the internet.
*If you are unable to complete the procedure even after setting up TLS, it could be due to the reason that some items are incorrectly inputted.
Please make sure that options, zip code, and phone number etc. are correct.
In response to vulnerabilities in SSL 3.0, TLS 1.0 and TLS 1.1 encryption methods, we have suspended the use of these methods on our website for the purpose of strengthening security measures.
As a result, UNIQLO Online Store will no longer be accessible from some browsers and mobile devices.
Please enable TLS 1.2 or higher, if you are using a browser that does not support it. Additionally, we recommend using the latest versions of web browsers.
*TLS is a method of communication that encrypts data (credit card information, order details, etc.) sent and received over the internet.
*If you are unable to complete the procedure even after setting up TLS, it could be due to the reason that some items are incorrectly inputted.
Please make sure that options, zip code, and phone number etc. are correct.
Contact UNIQLO Hong Kong & Macau
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* If our Chatbot is unable to reply to your inquiry, our Live Chat Agent will provide further assistance to you.
* Live Agent Support is available Mon- Sun 9am-6pm.
(Including Public Holidays & Weekend)
* 如希望連接中文版智能聊天室，請於進入聊天室前，先於右上角選擇語言為「中文」。
* If our Chatbot is unable to reply to your inquiry, our Live Chat Agent will provide further assistance to you.
* Live Agent Support is available Mon- Sun 9am-6pm.
(Including Public Holidays & Weekend)
* 如希望連接中文版智能聊天室，請於進入聊天室前，先於右上角選擇語言為「中文」。
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