Q. 【RE.UNIQLO STUDIO】Repair Service

NEW RE.UNIQLO STUDIO Repair Service
RE.UNIQLO STUDIO provides a chance to remake the UNIQLO clothes into fresh new item through the new excellent repairing service,

Store which provides embroidery service: Only available in Lee Theatre Flagship Store

Friendly Reminder:
※Please make sure to wash the garments before bringing to the store.
If not washed, it may not be acceptable to repair.
※Resizing is not covered by the repair service.
Please visit our store or below website for more details.
https://www.uniqlo.com.hk/en_GB/re-uniqlo_studio.html


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RE.UNIQLO STUDIO Repair Service 

Currently repair service is available for the below products:
T-Shirt, Jeans, Knitwear, Down, Casual Shirt, Shirt and Clothes with zippers

We provide different kinds of repair service, for example :
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We also provide other different kinds of repair service.
Please refer to the below website for details
https://www.uniqlo.com.hk/en_GB/re-uniqlo_studio.html

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Frequently Asked Question:

❓ Is the repair service available in all shop?

The repair service is only available in Lee Theatre Flagship Store
Sorry for any inconvenience caused. 
 

❓ How much for the repair service?

As the charge for different types of repair service is different, Please click here for details.
You may also visit the Lee Theatre Flagship Store for further assistance. 

❓ Is the repair service available for non-UNIQLO items?

The repair service is only eligible for UNIQLO items.
Sorry for any inconvenience caused.

 

❓ Can I enjoy the repair service without receipt?

You can still enjoy repair service without receipt. Yet, the condition of the item need to fulfill the standard.
Please bring along with the item to visit Lee Theatre Flagship Store for further assistance. 
 

❓ How long can I pick up the item for repair?

We will inform you of the date of pick up at the time of acceptance.
Please pick up within 6 months of the pickup date conveyed at the time of ordering the repair service, or otherwise the item will be recycled under our RE.UNIQLO program.
 

❓ Can I have Return/ Exchange for repair item?

We are sorry that the repaired item could not be returned and exchange.
 
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