Online Orders
- UNIQLO UNIFORM Service
- How to track my order status?
- About online store pants alteration service
- How come I cannot select the store I want for pick up?
- Online Purchase Instruction
- Problem occur during order or checkout
- How long can I keep items in shopping cart and does it indicate pre-emptive right of purchase?
- System Order Splitting Situation
- Order Status Detail
- 【Ordering/Payment】Frequently Asked Questions about Online Orders
Contact UNIQLO Hong Kong & Macau
Contact Us
* Click "Contact Us" to start chatting with our ChatBot.
* If our Chatbot is unable to reply to your inquiry, our Live Chat Agent will provide further assistance to you.
* Live Agent Support is available Mon- Sun 9am-6pm.
(Including Public Holidays & Weekend)
* 如希望連接中文版智能聊天室,請於進入聊天室前,先於右上角選擇語言為「中文」。
* If our Chatbot is unable to reply to your inquiry, our Live Chat Agent will provide further assistance to you.
* Live Agent Support is available Mon- Sun 9am-6pm.
(Including Public Holidays & Weekend)
* 如希望連接中文版智能聊天室,請於進入聊天室前,先於右上角選擇語言為「中文」。
Other Service Available
Store Pick-up
Purchase inline and choose Store Pick-up service. Now available on Same-day collection with everyday delivery
App Benefits
Download the app now and register as a UNIQLO member to get 40 coupon. Enjoy the convenient shopping experience.
Bulk Purchase
UNIQLO now offers bulk purchase service!!
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