UNIQLO FAQ
UNIQLO FAQ
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Return & Exchange Policy
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FAQs
【Return/Exchange】Frequently Asked Questions about Store Purchase
【Return/Exchange】Frequently Asked Questions about Online Purchase
【Ordering/Payment】Frequently Asked Questions about Online Orders
【Delivery】Frequently Asked Questions about Order Delivery
About New Round of Consumption Voucher
Member Exclusive Product Review & Sampling Campaign
Search by category
Return & Exchange
See All
Return & Exchange Policy
How to Return
How to Exchange
Receipt
Delivery
See All
Home Delivery / Pick-up Points
Store Pick-up Service (O2O)
Online Orders
See All
Store Order Service
About Online Purchase
Payment & Checkout
Order Status / Troubleshooting
Order modification
Order tracking / status enquiry
Pants Alterations
Purchased Items
Product Availability
Bulk Purchase
Stores
See All
Store Order Service
Store Locations & Opening Time
Product Availability
Bulk Purchase
Payment & Check Out
Purchased Items
Store After-sales service
Store Service Review
Membership / Coupon
See All
Membership / Account
UNIQLO APP
Coupon & Promotion
E-Newsletter
Purchase History
Products & Availability
See All
Product Information
Product Availability
Bulk Purchase
Product Recycle
Others
See All
Shopping Bags / Gift Bags / Gift Cards
CSR / Sustainability
Technology / Your Protection
Privacy Policy
Terms & Conditions
Announcements
2024.03.14
【Payment System Maintenance】PayMe will be suspended during scheduled time
2023.12.11
【Improtant Notice】Return Policy Uqdate (Effective from 10th JAN, 2024)
2023.09.29
【Important Notice】"Pants Alteration" Service update from 10.18 (WED)
2023.03.24
【Important Notice】Delivery service free delivery threshold update on Apr1
2022.08.13
【Attention】 Stay Vigilant Against Fake UNIQLO Emails & Accounts
2021.07.01
【Important Notice】 Termination of member U-value program