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  • UNIQLO Hong Kong & Macau Customer Service
    • Product Information​
    • Collaboration
    • Size​ Chart
    • Product Availability
    • Alteration​ Service
    • Product Care
    • Registration / Log-in​
    • Membership​ Information
    • Newsletter
    • Coupon​
    • UNIQLO APP
    • Recommended Environment / Settings
    • Security
    • Store Information​
    • Others​
    • Shopping Guide
    • How To Place Order
    • Purchase History / Order Modification
    • Payment Method​
    • Receipt
    • Delivery Method
    • Delivery Schedule
    • Track Your Order
    • Change Delivery Location / Schedule​
    • Return & Exchange Policy
    • Online Purchase​
    • Store Purchase​
    • Refund Method and Timing
    • Promotion / Events
    • StyleHint・LIVE STATION
    • Gift Bag
    • RE.UNIQLO
    • UTme!
    • UNIQLO UNIFORM (Bulk Purchase)
    • About UNIQLO
    • Sustainability​
    • Voice of Customers​
    • Terms & Conditions / Privacy Policy​
Track My Order - SF Express
● Please click the "TRACK MY ORDER" button above and enter your tracking number (Eg. SFxxxxxxxxxxxx) on SF Express tracking site to check the progress of your delivery.
● Your tracking number will be provided to you via UNIQLO APP > Account > Online Orders once your order has been shipped out from our warehouse.
Track My Order - Kerry Express
● Please click the "TRACK MY ORDER" button above and enter your tracking number (Eg. KExxxxxxxxxxxx) on Kerry Express tracking site to check the progress of your delivery.
●Your tracking number will be provided to you via UNIQLO APP > Account > Online Orders once your order has been shipped out from our warehouse.

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  2. Uniqlo Customer Service

How can we help?

  1. UNIQLO
  2. UNIQLO Hong Kong & Macau Customer Service
  3. Product
  4. Alteration​ Service
  • UNIQLO Hong Kong & Macau Customer Service
    • Product Information​
    • Collaboration
    • Size​ Chart
    • Product Availability
    • Alteration​ Service
    • Product Care
    • Registration / Log-in​
    • Membership​ Information
    • Newsletter
    • Coupon​
    • UNIQLO APP
    • Recommended Environment / Settings
    • Security
    • Store Information​
    • Others​
    • Shopping Guide
    • How To Place Order
    • Purchase History / Order Modification
    • Payment Method​
    • Receipt
    • Delivery Method
    • Delivery Schedule
    • Track Your Order
    • Change Delivery Location / Schedule​
    • Return & Exchange Policy
    • Online Purchase​
    • Store Purchase​
    • Refund Method and Timing
    • Promotion / Events
    • StyleHint・LIVE STATION
    • Gift Bag
    • RE.UNIQLO
    • UTme!
    • UNIQLO UNIFORM (Bulk Purchase)
    • About UNIQLO
    • Sustainability​
    • Voice of Customers​
    • Terms & Conditions / Privacy Policy​

Alteration​ Service

  • About Custom Order Service
  • About physical store pants alteration service
  • Online Purchase | Alteration Service
  • Do you provide belt hole punching service?

Contact UNIQLO Hong Kong & Macau

Contact Us
* Click "Contact Us" to start chatting with our ChatBot.
* If our Chatbot is unable to reply to your inquiry, our Live Chat Agent will provide further assistance to you.
* Live Agent Support is available Mon- Sun 9am-6pm.
(Including Public Holidays & Weekend)
* 如希望連接中文版智能聊天室,請於進入聊天室前,先於右上角選擇語言為「中文」。

Other Service Available

UNIQLO APP

Store Pick-up

Purchase inline and choose Store Pick-up service. Now available on Same-day collection with everyday delivery

UNIQLO APP

App Benefits

Download the app now and register as a UNIQLO member to get 40 coupon. Enjoy the convenient shopping experience.

UNIQLO APP

Bulk Purchase

UNIQLO now offers bulk purchase service!!

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