Return & Exchange
- Online Purchase | Return Method
- Store Purchase | Return Method
- Store Purchase | Returns and Exchanges FAQs
- Online Purchase | Returns and Exchanges FAQs
- Refund & Exchange Policy | Return and Exchange Product Condition
- Online Purchase | Return And Refund Time
- Online Purchase | Refund Amount Calculation Guide
- If there is a problem with the product
- Online Purchase | Exchange Method
- 【Online Return-How to upload the waybill number in APP】
- Online Return & Refund Status Enquiry
- Store Purchase | Exchange Method
- Return & Exchange Policy | Refund & Exchange Policy Updated
- Return & Exchange Policy | Online Purchase Refund and Exchange Policy
- Return & Exchange Policy | Store Purchase Refund and Exchange Policy
Contact UNIQLO Hong Kong & Macau
Contact Us
* Click "Contact Us" to start chatting with our ChatBot.
* If our Chatbot is unable to reply to your inquiry, our Live Chat Agent will provide further assistance to you.
* Live Agent Support is available Mon- Sun 9am-6pm.
(Including Public Holidays & Weekend)
* 如希望連接中文版智能聊天室,請於進入聊天室前,先於右上角選擇語言為「中文」。
* If our Chatbot is unable to reply to your inquiry, our Live Chat Agent will provide further assistance to you.
* Live Agent Support is available Mon- Sun 9am-6pm.
(Including Public Holidays & Weekend)
* 如希望連接中文版智能聊天室,請於進入聊天室前,先於右上角選擇語言為「中文」。
Other Service Available
Store Pick-up
Purchase inline and choose Store Pick-up service. Now available on Same-day collection with everyday delivery
App Benefits
Download the app now and register as a UNIQLO member to get 40 coupon. Enjoy the convenient shopping experience.
Bulk Purchase
UNIQLO now offers bulk purchase service!!
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