UNIQLO FAQ - Contact UNIQLO Hong Kong and Macau

*Please input information in halfwidth form.
(e.g. 00000@uniqlo.com.hk)

*Please enter your registered phone number (with area code) which we can contact you with.
E.g. 85212345678
(If you do not have a fixed telephone, please enter your mobile phone number.)
*We may call you depending on the contents of your inquiry.

*When you ask for information about stores, please write a store name, product information (item name, item code, color, size, and quantity) in the “Inquiry contents”.
When you ask for information about online stores, please write your order number, product information (item name, item code, color, size, and quantity) in the “Inquiry contents”.
*Information entered on this page is protected by TLS and transmitted.

*If you have any images related to your inquiry, please attach these to allow us to investigate.
*Please use PDF, JPEG, or PNG file formats for attachments.
*The files can be uploaded one by one.
*Up to 10MB of files can be attached, up to 2 files can be attached.


*Please kindly understand that it could take time to respond to your inquiry depending on the contents.
*Click this for our private policy.