Q. About online store pants alteration service
Currently, when purchasing via “Delivery / Self Pick-up Point” method, some designated pants products provide pants alteration service within a specific length range.
For pants that can be modified, the option of 【Alteration】 will be displayed on the product page.
How to use the service online:
About how to measure, please click here. You may do the measurement yourself at home with ease with the below tips.
Alteration Fee
▶【General Alteration or Frayed Hemming】
$100 or Above： Free
$100 or Below： $20
▶【Blind Stitching - Only trousers type trousers】
$100 or Above：$20
$100 or Below：$40
Reminders
1. Altered pants cannot be refunded, returned or exchanged.
2. The Frayed Hemming requires washing to produce this effect.
3. Alteration service cannot provide extension for the pants length.
4. Products might shrink after washing, and by different people or methods of measurement, please do not provide the length that is too accurate when selecting the pants inseam, so as to avoid the actual length being too short after alteration.
5. Due to the measurement method and handmade alteration, the altered item might have a length difference within 1cm with the inseam selected by customers, thank you for your kind understanding.
6. For orders made with pants alteration service, the expected delivery time will be delayed by 24 hours compared to the normal expected delivery time.
Frequently Asked Questions:
For pants that can be modified, the option of 【Alteration】 will be displayed on the product page.
How to use the service online:
About how to measure, please click here. You may do the measurement yourself at home with ease with the below tips.
Alteration Fee
▶【General Alteration or Frayed Hemming】
$100 or Above： Free
$100 or Below： $20
▶【Blind Stitching - Only trousers type trousers】
$100 or Above：$20
$100 or Below：$40
Reminders
1. Altered pants cannot be refunded, returned or exchanged.
2. The Frayed Hemming requires washing to produce this effect.
3. Alteration service cannot provide extension for the pants length.
4. Products might shrink after washing, and by different people or methods of measurement, please do not provide the length that is too accurate when selecting the pants inseam, so as to avoid the actual length being too short after alteration.
5. Due to the measurement method and handmade alteration, the altered item might have a length difference within 1cm with the inseam selected by customers, thank you for your kind understanding.
6. For orders made with pants alteration service, the expected delivery time will be delayed by 24 hours compared to the normal expected delivery time.
Frequently Asked Questions:
❓Can I use the online pants alteration service for all online purchases?
Online pants alteration is currently limited to “Delivery Order”.
For orders made with “Store Pick-up” method, customers can have pants alteration service at the pick-up store after picking up the parcel.
For orders made with “Store Pick-up” method, customers can have pants alteration service at the pick-up store after picking up the parcel.
❓I would like to make alterations for my selected item, but how come there is no option for this service?
Since not all pants products can provide alteration service, if the page does not display 【modify pants length (Inseam)】 and there is no drop-down option, it means that this product cannot provide alteration service.
❓I selected the wrong length for my pants alteration, what can I do?
For online orders with alteration service selected, refund application can only apply within 30 minutes of the order being processed and only for the entire order.
However, you will not be able to apply for exchanges, returns and refunds.
※Please confirm the product information (color and size, etc.) and the modified length information carefully before placing an order.
※Products might shrink after washing, and by different people or methods of measurement, there may be a 1cm difference between the measurement results and the actual size. Please do not provide the length that is too accurate when selecting the pants inseam, so as to avoid the actual length being too short after alteration.
However, you will not be able to apply for exchanges, returns and refunds.
※Please confirm the product information (color and size, etc.) and the modified length information carefully before placing an order.
※Products might shrink after washing, and by different people or methods of measurement, there may be a 1cm difference between the measurement results and the actual size. Please do not provide the length that is too accurate when selecting the pants inseam, so as to avoid the actual length being too short after alteration.
❓I suspect that the pants length of the product is incorrectly modified, what can I do?
If the product has quality problems or the modified inseam of the pants is quite different from the length you selected when you placed the order (if there is a difference of more than 1cm), we will deal with it according to the return and exchange rules.
❓Will my altered pants shrink after washing?
Products might shrink after washing.
As well as due to different people or methods of measurement, there may be a 1cm difference between the measurement results and the actual size.
Please do not provide the length that is too accurate when selecting the pants inseam, so as to avoid the actual length being too short after alteration.
As well as due to different people or methods of measurement, there may be a 1cm difference between the measurement results and the actual size.
Please do not provide the length that is too accurate when selecting the pants inseam, so as to avoid the actual length being too short after alteration.
❓Can altered pants be lengthened?
The UNIQLO online store will directly cut the pants to the appropriate length when altering pants. Once the pants are altered, they cannot be lengthened.
❓Can I request for pants alteration service after purchasing?
If you want to use the UNIQLO online store pants alteration service, you need to select the specified pants inseam for alteration on the product page when purchasing pants;
If you want to modify the pants length after purchase, kindly bring along the pants and the original receipt to store for alteration service.
If you want to modify the pants length after purchase, kindly bring along the pants and the original receipt to store for alteration service.
❓I have altered my pants already, and I make an alteration again?
Yes, you may bring the same product and valid receipt to any physical store for alteration again.
❓Can the waist size and width of the pant legs be altered?
Alteration service is not available for altering waist size and width of the pant legs at the moment.
❓Can I change the length of my pants after washing?
Yes, you can. For items ordered online can also enjoy the alteration service after washing, in this case please kindly bring the product and the receipt to any nearby store for alteration.
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(Including Public Holidays & Weekend)
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