Q. How come I cannot select the store I want for pick up?
📌Why I cannot select the store I want for pick up?
The product you selected might not be able to choose your ideal store for pick up due to the following factors:
①. Warehouse is out of stock
(*If very few stocks are left available for the selected store, the item will reservice for in-store purchase.)
Therefore, you can only choose to pick-up the item in specific store(s) that is with enough stock.
✅《Suggestions》
▶It is suggested that customer can visit any nearby store and ask store staff to transfer from other store with stock to your nearby store for purchase.
※Limited for Selected Stores or Flagship Store Only products are excluded.
▶It is suggested that customer can choose other store or other delivery method.
‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥
Frequently Asked Question:
The product you selected might not be able to choose your ideal store for pick up due to the following factors:
①. Warehouse is out of stock
②. Selected store is out of stock/ *very few stock left
(*If very few stocks are left available for the selected store, the item will reservice for in-store purchase.)
Therefore, you can only choose to pick-up the item in specific store(s) that is with enough stock.
✅《Suggestions》
▶It is suggested that customer can visit any nearby store and ask store staff to transfer from other store with stock to your nearby store for purchase.
※Limited for Selected Stores or Flagship Store Only products are excluded.
▶It is suggested that customer can choose other store or other delivery method.
‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥‥
Frequently Asked Question:
❓ How do I change the delivery method/ [transfer from warehouse]?
You can click 【Change to transferring from Warehouse】 in the shopping cart.
( Website version as below:)
( APP version as below:)
Contact UNIQLO Hong Kong & Macau
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* Click "Contact Us" to start chatting with our ChatBot.
* If our Chatbot is unable to reply to your inquiry, our Live Chat Agent will provide further assistance to you.
* Live Agent Support is available Mon- Sun 9am-6pm.
(Including Public Holidays & Weekend)
* 如希望連接中文版智能聊天室，請於進入聊天室前，先於右上角選擇語言為「中文」。
* If our Chatbot is unable to reply to your inquiry, our Live Chat Agent will provide further assistance to you.
* Live Agent Support is available Mon- Sun 9am-6pm.
(Including Public Holidays & Weekend)
* 如希望連接中文版智能聊天室，請於進入聊天室前，先於右上角選擇語言為「中文」。
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