Store Purchase | Alteration Service ( For Pants Items Only )

Currently, alteration services are only available for pants items. Alteration services for shirts and other non-pants items are not available.
If you purchased pants at a UNIQLO store or online, and the pants are eligible for alteration, you may bring the pants together with a valid purchase receipt to any UNIQLO store in Hong Kong or Macau for alteration services.

︙Contents

To maintain the original fit of the product, the following items cannot be altered :

-. Non-pants items ( if applicable )
-. Warm bottoms and flared pants
-. Special designs such as zipper, button, ripped details on the bottom of the pant legs
-. Designs with elastic such as Jogger Pants
-. Items made of Nylon, polyester and linen
-. The hems of the bottom of the pant legs are less than 1 cm
-. Non-UNIQLO items

※ Blind Stitch only available for selected business wear.
※ Cut-Off Stitch requires washing to achieve the intended effect.
※ The hem of the product after alteration will differ from the original one.
※ Due to differences in pants design and inseam construction, the method for measuring inseam length may vary. < Please click here to learn how to measure the inseam length >.

You may be able to collect your altered pants on the same day; however, this depends on the actual situation at the store.
Please follow the time provided by the store staff.
For more detailed information about alteration services, please consult the staff.

※ Alteration and pickup services must be completed at the same store. We're unable to transfer altered items to other locations.

※ Items with altered length cannot be returned or exchanged.

※ We only provide shortening services for pants. We're unable to offer lengthening, tapering, or alterations for tops or skirts.

※ Since garments may shrink after washing and measurements can vary by person or method, please avoid requesting an exact inseam length to prevent the pants from becoming too short after alteration.

※ All length alterations are done by hand and may have slight measurement differences. The final inseam may vary by up to 1 cm from the requested length. Thank you for your understanding.

※ Please keep the receipt provided by the store staff. You will need to present it when collecting your altered pants.

• Q. May I still use the pants alteration service if I’ve lost the original receipt?

  A. Yes, you may.
  We recommend visiting the store where you originally made the purchase and showing your membership [ Offline Order ] record to the staff for confirmation.
  The staff will then charge a fee based on the style of the pants and the requested alteration method.
  For details, please refer to the [ Alteration Types & Fees ] table mentioned above.

• Q. May I use the pants alteration service in-store after purchasing pants online?

  A. Yes, you may.
  Please bring the item you want to alter along with the original receipt, then visit any UNIQLO store in Hong Kong or Macau for the alteration service.
  If you have lost the receipt, you may show your membership [ Offline Order ] record to the staff for confirmation.
  The staff will then charge a fee based on the style of the pants and the requested alteration method.
  For details, please refer to the [ Alteration Types & Fees ] table mentioned above.

• Q. If I purchased UNIQLO items overseas, may I use the pants alteration service at stores in Hong Kong or Macau?

  A. Yes, you may.
  Since pant styles may differ, we recommend checking with the store first to confirm whether your item is suitable for alteration.
  After that, bring the pants and your purchase receipt to any UNIQLO store in Hong Kong or Macau for a fitting, so staff may help measure the required length.
  The staff will then charge a fee based on the style of the pants and the requested alteration method.
  For details, please refer to the [ Alteration Types & Fees ] table mentioned above.

• Q. May I request alteration after purchase?

  A. Customers who wish to alter the length of their pants of their pants after purchase may bring the item together with the original receipt to any UNIQLO store.
  Please consult our store staff for service details and availability.

• Q. May I redo alterations for altered products?

  A. If you wish to make changes to your alterations for items purchased in-stores,
  please visit a UNIQLO store to consult with a store staff, no time limit.
  Depending on the re-alteration request, stores may be unable to proceed with the request.

• Q. May the waist and leg width of the pants be altered too?

  A. We only offer pants length alteration for eligible styles.
  We cannot accommodate other requests such as sleeve length changes, tapering leg width, or adjusting the waist.

• Q. Can I request alteration services for skirts, shirts, jackets, or other items purchased at UNIQLO?

  A. We are sorry that alteration services are currently available only for eligible pants items.
  Alteration services are not available for shirts, skirts, jackets, or other non-pants items at this time.