Q. How to create a new account?
Step 1：
Download the UNIQLO APP and open it, click the right corner（My Account）.
Step 2：
Scroll down to the bottom and click（Login/Register）
Step 3：
Click（Register）
Step 4：
Enter your mobile number and receive a verification code, then click（Register）.
You will become one of the UNIQLO members!
※If you fail to obtain the verification code, it might be delayed due to connection problems, please try again at location with strong signal, or contact with the Telecommunications Service Provider you use for further assistance if needed.
(Please note that the number of daily verification code is limited. It is recommended to wait for 15 minutes after clicking to obtain the verification code before trying again.)
※If you encounter an error page or other difficulties when logging in with the UNIQLO APP, please confirm whether the APP is the latest version, or try to restart the APP.
Download the UNIQLO APP and open it, click the right corner（My Account）.
Step 2：
Scroll down to the bottom and click（Login/Register）
Step 3：
Click（Register）
Step 4：
Enter your mobile number and receive a verification code, then click（Register）.
You will become one of the UNIQLO members!
※If you fail to obtain the verification code, it might be delayed due to connection problems, please try again at location with strong signal, or contact with the Telecommunications Service Provider you use for further assistance if needed.
(Please note that the number of daily verification code is limited. It is recommended to wait for 15 minutes after clicking to obtain the verification code before trying again.)
※If you encounter an error page or other difficulties when logging in with the UNIQLO APP, please confirm whether the APP is the latest version, or try to restart the APP.
Contact UNIQLO Hong Kong & Macau
Contact Us
* Click "Contact Us" to start chatting with our ChatBot.
* If our Chatbot is unable to reply to your inquiry, our Live Chat Agent will provide further assistance to you.
* Live Agent Support is available Mon- Sun 9am-6pm.
(Including Public Holidays & Weekend)
* 如希望連接中文版智能聊天室，請於進入聊天室前，先於右上角選擇語言為「中文」。
* If our Chatbot is unable to reply to your inquiry, our Live Chat Agent will provide further assistance to you.
* Live Agent Support is available Mon- Sun 9am-6pm.
(Including Public Holidays & Weekend)
* 如希望連接中文版智能聊天室，請於進入聊天室前，先於右上角選擇語言為「中文」。
Email
Our Customer Service Center will get back to you within the next 24 hours submitted Webform.
Other Service Available
Store Pick-up
Purchase inline and choose Store Pick-up service. Now available on Same-day collection with everyday delivery
App Benefits
Download the app now and register as a UNIQLO member to get 40 coupon. Enjoy the convenient shopping experience.
Bulk Purchase
UNIQLO now offers bulk purchase service!!