Q. Thank You Festival Week- Shopping Surprise Daily Limited
【Shopping Surprise Daily Limited】
To thank our customers for their continued support, we offer you the summer essentials with
the best 7-day thank you offers, welcoming a wonderful summer.
Campaign period: 5.23 (FRI) - 5.29 (THU)
Receive one Stainless Steel Portable Bottle for Carbonated Drinks upon a single net purchase of $350.
Actual volume: 450ml / Size (approx): diameter 6.5 x height 24cm
※ Shopping bag charge & pants alteration fee are excluded.
※ The quotas of gifts vary among stores.
※ Each customer can only redeem a maximum of two Gifts per day.
※ Single delivery method must be chosen for Online Orders.
※ The Gifts are available on a "first-come-first-served" basis while stock lasts.
（Please understand that our Customer Center are unable to provide Gifts Stock. Sorry for the inconvenience caused.）
Frequently Asked Questions
To thank our customers for their continued support, we offer you the summer essentials with
the best 7-day thank you offers, welcoming a wonderful summer.
Campaign period: 5.23 (FRI) - 5.29 (THU)
Receive one Stainless Steel Portable Bottle for Carbonated Drinks upon a single net purchase of $350.
Actual volume: 450ml / Size (approx): diameter 6.5 x height 24cm
※ Shopping bag charge & pants alteration fee are excluded.
※ The quotas of gifts vary among stores.
※ Each customer can only redeem a maximum of two Gifts per day.
※ Single delivery method must be chosen for Online Orders.
※ The Gifts are available on a "first-come-first-served" basis while stock lasts.
（Please understand that our Customer Center are unable to provide Gifts Stock. Sorry for the inconvenience caused.）
Frequently Asked Questions
1. How many gifts can I get?
Each customer can receive one Limited Edition Cutlery Set upon a single net purchase of $350 and two Gifts upon a single net purchase of $700.
Each customer can only redeem a maximum of two Gifts per day.
Each customer can only redeem a maximum of two Gifts per day.
2. My order is delivered by single delivery method, why do I not have the Gift even I fulfilled eligible spending?
【Store Pick-up (includes transfer from warehouse) Order】
• The redemption coupon message will be shown at "Special Offers" on "Order Detail page" for eligible customers.
• Please confirm if there is "Redemption Coupon" in "Special Offers".
• The coupon(s) will be displayed at "My Account > Coupons" upon successful payment.
※ "Store pick-up" and "Store pick-up transfer from the warehouse" are two different delivery methods even when selecting the same pick-up store.
※ For Online Store, the gift stock is re-newed at 9am every morning during the period.
【Delivery / Self Pick-up Order】
• Please confirm if there is Gift in "Product Information" at "Order Detail" page. If there is, but you do not receive any upon receipt of your parcel, please contact Customer Center for assistance.
• If there is no Gift in "Product Information", it indicates that the Gift is out of stock when you place order.
※For Online Store, the gift stock is re-newed at 9am every morning during the period.
• The redemption coupon message will be shown at "Special Offers" on "Order Detail page" for eligible customers.
• Please confirm if there is "Redemption Coupon" in "Special Offers".
• The coupon(s) will be displayed at "My Account > Coupons" upon successful payment.
※ "Store pick-up" and "Store pick-up transfer from the warehouse" are two different delivery methods even when selecting the same pick-up store.
※ For Online Store, the gift stock is re-newed at 9am every morning during the period.
【Delivery / Self Pick-up Order】
• Please confirm if there is Gift in "Product Information" at "Order Detail" page. If there is, but you do not receive any upon receipt of your parcel, please contact Customer Center for assistance.
• If there is no Gift in "Product Information", it indicates that the Gift is out of stock when you place order.
※For Online Store, the gift stock is re-newed at 9am every morning during the period.
3. How to use the redemption coupon?
The Redemption coupon can be found in [Account] > [Coupon] page.
Please kindly redeem the gift at store when picking up the orders.
※ Please notes that the redemption coupon has to be confirmed and pressed by staff. Redemption coupon will not be redeemed or re-issued in case if the redemption button was pressed by participants.
Please kindly redeem the gift at store when picking up the orders.
※ Please notes that the redemption coupon has to be confirmed and pressed by staff. Redemption coupon will not be redeemed or re-issued in case if the redemption button was pressed by participants.
4. Do I need to return the Gift for product return & refund service?
The Gifts shall be returned in new, clean and original condition, if the total purchase amount falls below the Eligible Spending amount (HKD350) upon return/refund.
5. If my order is being split into "Store Pick-up" and "Store Pick-up (Transfer from Warehouse)", can I still get the Gift if the orders are more than HKD350 net amount in total?
Sorry, the order must fulfill single net purchase amount of HKD350 using single delivery method.
If the order is separated into 2 due to inventory, then each separate order must meet the Eligible Spending (i.e. HK$350) for the customer to be eligible for a Gift.
If the order is separated into 2 due to inventory, then each separate order must meet the Eligible Spending (i.e. HK$350) for the customer to be eligible for a Gift.
Contact UNIQLO Hong Kong & Macau
Contact Us
* Click "Contact Us" to start chatting with our ChatBot.
* If our Chatbot is unable to reply to your inquiry, our Live Chat Agent will provide further assistance to you.
* Live Agent Support is available Mon- Sun 9am-6pm.
(Including Public Holidays & Weekend)
* 如希望連接中文版智能聊天室，請於進入聊天室前，先於右上角選擇語言為「中文」。
* If our Chatbot is unable to reply to your inquiry, our Live Chat Agent will provide further assistance to you.
* Live Agent Support is available Mon- Sun 9am-6pm.
(Including Public Holidays & Weekend)
* 如希望連接中文版智能聊天室，請於進入聊天室前，先於右上角選擇語言為「中文」。
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