1. UNIQLO Hong Kong & Macau Customer Service
  2. Membership / Coupon
  3. Registration / Log-in​
  4. How to Log In Membership Account and Receive a Verification Code

How to Log In Membership Account and Receive a Verification Code

How to Log In Membership Account and Receive a Verification Code

The login verification code will be sent to you via SMS ( text message ).
Please use a phone number from one of the following regions to receive the verification code :

  • Hong Kong ( +852 )
  • Macau ( +853 )
  • Mainland China ( +86 )
 
Didn’t Receive the Login Verification Code? Please Check the Following First
 

If you are unable to receive the login verification code, please confirm the following common points :

 
  • The phone number entered is correct
  • Your mobile phone has signal, or the internet connection is stable
  • You have not exceeded the daily limit for requesting verification codes
  • Your current location supports SMS reception or roaming service is enabled
  • SMS blocking or spam message filtering is not enabled on your phone
  • You are not using a third-party or corporate phone number
  • Your telecom provider does not restrict the reception of enterprise SMS messages
 

※ If all of the above have been confirmed and the issue persists, please follow the steps below to try again.

 
Steps to Receive the Login Verification Code
 

Step 1 :
Tap the [ Profile icon ] to enter [ Member ]
使用者新增的影像

 

Step 2 :
Scroll to the bottom of the page and tap [ Log In / Register ]

使用者新增的影像
 

Step 3 :
Select the appropriate [ District ] and manually enter your [ Phone Number ]

使用者新增的影像
 

Step 4 :
Tap [ Get ] Verification Code

使用者新增的影像
 

Step 5 :
If prompted on screen, tap [ I am human ]

使用者新增的影像
 

Step 6 :
Follow the on-screen instructions and [ drag ] the slider to complete the puzzle verification

使用者新增的影像
 

Step 7 :
Enter the 6-digit verification code received via SMS, then tap [ Log In ] to complete the login process

使用者新增的影像
 

 
Still Not Receiving the Verification Code?
 

If you are still unable to receive the login verification code after completing all the steps above, we recommend waiting 15 minutes before trying again.
If needed, please click < Contact Us > to reach our Customer Service Center.

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