- UNIQLO Hong Kong & Macau Customer Service
- Membership / Coupon
- Registration / Log-in
- 【Notice】Regarding some users who fail to receive SMS verification code or login successfully
【Notice】Regarding some users who fail to receive SMS verification code or login successfully
【Notice】Regarding some users who fail to receive SMS verification code or login successfully
If you encounter the following situations when you use the services of UNIQLO Online Flagship Store:
1. Try to register as a new member but fail to successfully receive the SMS verification code;
2. Existing members but fail to successfully log in to their accounts;
3. Members who have placed "Store Pick-up" order(s) but fail to receive the SMS pickup code successfully; or you can check the [order status] in your [ Membership Center ], please click here to check more details.
4. Other situations please do not hesitate to contact our store staff or click here to contact the Customer Center.
We apologize for the inconvenience caused. Thank you for your support to UNIQLO.
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Related information:
- 【Notice】Regarding some users who fail to receive SMS verification code or login successfully
- StyleHint | Welcome Coupon for First-Time UNIQLO Membership Linking
- Online Purchase | Purchase Process
- Shopping Guide | A Guide To Shopping Online For The First Time
- Shopping Guide | Order Status Detail
- Delivery Method | (O2O) In-store Pick-up
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