Q. 【Online Return-How to upload the waybill number in APP】

【Online Return - How to upload the waybill number in APP】

① After launching the APP,  please press the icon in lower right hand corner to access the membership menu 
② Select 「Online Orders」 
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③ Select the order which need the Return and Refund arrangement 
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④ Select 「VIEW AFTER-SALE SERVICE DETAIL」, and after the list appeared at the bottom, select 「DETAIL」
⑤ Enter the Logistic Company and tracking number of the return parcel, then press 「SUBMIT」

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