[ Updated Version ] 2026/09/21 Update Highlights & FAQs

To provide a better shopping experience, we will conduct a UNIQLO system upgrade from 11:00 PM on Monday, September 21, 2026 to noon on Tuesday, September 22, 2026.
During the upgrade period, both the [ UNIQLO Official Online Flagship Store ] and the [ UNIQLO APP ] will be temporarily unavailable.

※ Services will gradually resume from noon on Tuesday, September 22, 2026.
※ After the APP upgrade is completed, you will need to update to the latest version to continue using the APP. If you are unable to use the APP after updating, we recommend accessing the UNIQLO Online Store instead.

The following updates will be introduced :

1. A brand-new homepage and product category navigation, featuring a clearer interface and improved content organization to help you find your favorite products more easily.
2. New Pre-Order service, allowing customers to reserve selected products online before their official launch date and avoid missing out due to stock shortages.

We apologize for any inconvenience caused and sincerely appreciate your understanding and continued support.

• Q. Why is the APP interface being updated?

  A. UNIQLO continuously listens to customer feedback to improve our services and create new shopping experiences. The updated APP is designed to make it easier and more convenient for you to browse and purchase your favorite products.

• Q. What is the Pre-Order service?

  A. The Pre-Order service is available exclusively on the UNIQLO Online Store. Pre-Order products are selected items that customers can purchase before they arrive in stock or before their official launch date.。
  For more details about the Pre-Order process, please refer to : < Shopping Guide | Pre-Order Purchase Guide >

• Q. Do I need to download a brand-new UNIQLO APP?

  A. No. Simply open your existing UNIQLO APP and update it to the latest version. Once the update is completed, you will be able to enjoy the new UNIQLO APP experience.