Online Purchase | How to View Online Orders

You can view the details and history of your purchases made through the UNIQLO Online Flagship Store via your membership account.

︙Contents

▶ View Online Orders
▶ Online Order Details
▶ Search & Filter Online Orders
▶ Delete Order / Deleted Orders Section

1. Log in to the UNIQLO App or UNIQLO Online Flagship Store Website.
2. On the UNIQLO App, tap the [ Profile icon ] in the bottom right corner; on the UNIQLO Online Flagship Store Website, click the [ Profile icon ] in the top right corner to enter [ Membership Center ].
3. Select [ Online Orders ] to view the details of orders placed through the UNIQLO Online Flagship Store

The following details are available for each online order :
Order Date, Order Number, Order Status, Delivery Information, Payment Method, Recipient or Pickup Person's Name, Phone Number, Address, Product Information ( Including Product Name, Item Number, Color, Size, Quantity, and Amount ), Total Quantity Purchased, Total Order Amount, Refund status, and more.

In addition, you may perform the following actions from your order history :
※ Returns or exchanges can be requested within 30 days of receiving the order
For details on how to apply, please refer to the article < Online Purchase | Returns and Exchanges FAQs >.

※ Order Cancellation ( Within the First 30 Minutes After Order Placement and Payment )
For details on how to cancel an order, please refer to the article < Online Purchase｜Order Cancellation ( Order Cannot Be Modified ) >.

Your online order history is accumulated and stored from the date you become a member.
The system displays orders from the most recent to the oldest, with the default view showing orders placed within the last three months.

You may use the [ Online Order Filter ] function located at the top of the Online Orders page (as shown below) to easily find your order using the following categories :

• (1) - Enter the product name or order number directly to search
• (2) - Delivery Method ( Store Pickup, Home Delivery )
• (3) - Order Status ( Pending Payment, Pending Shipment/Paid, Shipped, Ready for Pickup, Transaction Successful, Order Cancelled, Order Closed )
• (4) - Order Date ( Different Membership Years, This Year, Within the Last 6 Months, and Within the Last 3 Months )

※ Please note : If you delete your membership account, your purchase history will no longer be accessible. 
We recommend saving any necessary records before account deletion.

If needed, you may click [ Delete ] on the Online Orders page to remove unwanted orders from your order list.
Deleted orders will be temporarily stored in [ Membership Center ] > [ Deleted Orders ] Section.

If you would like to restore an order, simply click [ Move to My Orders ] on the [ Deleted Orders ] page, and the order will be restored to your Online Orders page.
※ Please note: Once [ Permanently Delete ] is selected, the order cannot be recovered, and after-sales services will no longer be available for the related items.