You may check your purchase history under two tabs : < Online Orders > and < Offline Orders >.

1. Log in to the UNIQLO app or the official website.
2. On the UNIQLO mobile application, tap the < Profile Icon > located at the bottom right corner, or on the official website, click the < Profile Icon > at the top right corner to access the < Member Center >.
3. Select < Online Orders > or < Offline Orders > to view your purchase records.

Online Orders :
Refers to the purchase history from the official online flagship store.
※ Includes order status, product details, and logistics information.

Offline Orders :
Refers to the purchase history from physical stores in Hong Kong and Macau.
※ Only available for viewing in the UNIQLO mobile app.

You may view your order history from the UNIQLO Online Store.
For each order you may check details such as : Item information, Order status, Delivery details and Total amount.

You may also perform the following actions from your purchase history :
※ Request returns / exchanges : Within 30 days of purchase.
※ Cancel orders : Within 30 minutes after payment.

Update purchase record time :
※ Online orders : Displayed immediately after successful payment.
※ Store purchase : Updated within 24 hours after the transaction.

Retention period for purchase records :
※ Your purchase history will be recorded and stored starting from the date you become a member.
※ Once your membership account is deleted, you will no longer be able to access your purchase history. Please save any necessary information before cancellation.
 

A physical receipt will be provided after completing an in-store purchase.If you have lost the receipt, you may view your purchase record through the < Offline Orders > section.
※ The membership barcode must be scanned at the time of payment for system recording. Membership records cannot be added after the transaction is completed.