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  4. About Product Review & Guidelines

About Product Review & Guidelines

About Product Review & Guidelines

Product reviews are real and honest feedback shared by our customers. 
Whether you’ve purchased the item or not, you’re always welcome to leave a comment and share your thoughts with us. Your feedback helps us better understand real customer experiences and plays an important role in improving our products in the future.
By sharing your opinions, you’re not only helping us grow, but also helping other customers make better choices.
We truly appreciate your voice and warmly invite you to share your valuable feedback with us. ​​


︙Contents
▶ How to Submit a Product Review
▶ Product Review Guidelines
▶ Frequently Asked Question ( FAQ )

How to Submit a Product Review
 
  • Only registered UNIQLO members can submit product reviewsThe steps to submit a product review are as follows :
 
1. Post through online order ( Purchased Online ) :
 
  • Step 1 : Log in to your member account go to < Member >

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  • Step 2 : Select < Online Orders >

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  • Step 3 : Tap < Write a review >

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  • Step 4 : After filling in the review form, tap < Agree & Submit >

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2. Post through offline order ( Purchased In-store ) :
 
  • Step 1 : Log in to your member account go to Member

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  • Step 2 : Select < Offline Orders >

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  • Step 3 : Tap < Comment Experience >

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  • Step 4 : After filling in the review form, tap < Agree & Submit >

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3. Post from the product page :
 
  • Step 1 : Log in to your member account

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  • Step 2 : Select the product you want to review

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  • Step 3 : Scroll down to review section and tap < Write a review >

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  • Step 4 : After filling in the review form, tap < Agree & Submit >

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Product Review Guidelines
 

Information we would like to hear from you​
​Please describe your impressions of wearing the product in detail ( texture, sizing, occasions you wore it, comfort level, etc. ).​​ When providing feedback on product sizing, please include the wearer's height and the product size they chose.​ We would greatly appreciate your candid comments, both positive and negative.

 

Important Notes
※ You can only submit 1 review for each purchased product.
※ Submitted reviews will be published on the product page within 1-2 working days.
※ All reviews are based on individual customer experiences. Actual feelings and product performance can differ for every person.
※ Your reviews and feedback maybe used for future business and/or promotional purposes.
※ If your review contains any contents which are not suitable to be posted, including but not limited to other company names, brand names, personal data, personal or group names, product enquiry, or any content in violation of the Site/App Terms and Conditions (Feedback), it may not be shown.


Frequently Asked Question ( FAQ )
  • Q. If an order includes more than one item, do I need to submit reviews for all items before I can proceed? ​ ​

    A. No. Product reviews are optional. You may choose to submit a review for individual items based on your preference. ​

  • Q. Do I have to purchase a product before I can write a product review? ​ ​

    A. No. As long as you are a UNIQLO member, you can share your opinions and thoughts on the product page, even if you have not purchased the item. ​​

  • Q. If my order history has expired ( the review button in < Order History > will disappear 90 days after order receipt confirmation ), can I still write a review for a product I purchased? ​ ​

    A. Yes. Even if you can no longer access the review page through < Order History >, you can still go to the product page and click < Write a Review > to submit your feedback.​​

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